Privacy Policy

Privacy Policy — SMS & General Privacy Policy (Updated for RingCentral SMS/TCR Compliance)

Effective Date: 01 Jan 2026
Last Updated: 01 Jan 2026

1. Introduction

Laz Fab Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide through our website, SMS opt-ins, or when you interact with us in any way. This Privacy Policy explains how we collect, use, disclose, and protect personal information, including information used for SMS messaging services. By providing your information and using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

• Fill out forms on our website (e.g., SMS opt-in, contact form, service inquiry)
• Sign up to receive SMS messages
• Contact us via phone, email, SMS, or other communication channels

Types of personal information collected may include:

• Your name
• Phone number
• Email address
• SMS consent (opt-in record)
• Other information you voluntarily provide

This information is used to send you SMS messages, respond to inquiries, and provide services.

3. How We Use Your Information

We use personal information for business purposes, including but not limited to:

• Sending you SMS messages that you have expressly opted in to receive (e.g., updates, reminders, alerts, service communications)
• Responding to your inquiries
• Improving our services and website
• Complying with legal requirements

We will not use your information for any purpose outside of those described here without first obtaining your consent.

4. SMS Messaging Consent and Opt-In

By providing your phone number and opting in, you expressly consent to receive SMS messages from Laz Fab Ltd related to customer communications. SMS messages may include appointment reminders, service updates, notifications, and other relevant communications.

Important SMS Disclosures (required by industry and RingCentral/TCR):

• Message and data rates may apply.
• Message frequency may vary depending on your interactions with us and your preferences.
• You may receive periodic messages from us to stay informed.

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message. After opting out, you will no longer receive SMS messages unless you opt in again. For help with SMS communications, you can reply HELP or contact us at info@lazfab.com.

5. SMS Message Examples and Standard Responses

To support your consent understanding, typical message formats include:

Example SMS Message:
Laz Fab Ltd: Your service update/testimonial reminder. Msg & data rates may apply. Msg frequency varies. Reply HELP for help, STOP to cancel.

HELP Reply (Customer Support):
Laz Fab Ltd: For help, reply HELP or contact support at info@lazfab.com or +1 780-801-7771. Msg & data rates may apply.

STOP Reply (Opt-Out Confirmation):
Laz Fab Ltd: You have been unsubscribed from SMS messages. Reply START to re-subscribe. No further messages will be sent.

These example formats are used to demonstrate compliance with SMS industry standards.

6. Sharing and Disclosure of Information

We do not sell, rent, or share your phone number, SMS consent details, or personal data with third parties for their marketing purposes.

We may disclose your information:

• To service providers who help operate our SMS services or website
• To comply with legal requirements
• To enforce our legal rights or protect our property

We will not share personal information for unrelated purposes without your consent.

7. Data Security

We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

• Accessing the personal information we hold about you
• Correcting or updating your information
• Requesting deletion of your personal information

To exercise any of these rights, contact us at info@lazfab.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” will reflect when this policy was last updated.

11. Contact Us

If you have questions about this Privacy Policy, please contact:
Laz Fab Ltd
Email: info@lazfab.com
Phone: +1 780-801-7771
Website: www.lazfab.com